Contact Us


    At The Festival

    COVID conditions of Entry
    • Special refund consideration’s will be made for people who are sick on the day of the festival and responsibly choose to stay at home. Please email enquiries to
    • You acknowledge that there is currently a respiratory illness outbreak caused by a novel coronavirus (“COVID- 19”).
    • By entering the Event, you warrant that:
      • You do not have, are not awaiting test results for or suspect that you have contracted COVID 19
      • You have not travelled overseas in the last 14 days
      • You do not have any of the following symptoms: - a cough – fever – shortness of breath – sore throat – sneezing and runny nose – muscle or joint pains – nausea, diarrhoea, or vomiting – temporary loss of small or taste – loss of appetite and fatigue – any other cold of flu-like symptoms associated or linked with COVID19
    • Every entrant to the festival may be required to scan a QR code supplied by the WA stage government for contact tracing. The event producer does not hold this information. We are doing everything in our power to host events during the COVID-19 pandemic. As such, we require a ticket holder to respect all procedures relating to peoples safety and advice from the WA state government nad CHO. This includes adhering to physical distancing, seating and dancing policies at the show.
    • Please refer to the T&C’s for further information regarding conditions of entry.
    What are the Dancing Dots?
    • The 'dancing dots' are 2m circles laid out on the ground to give you and your mates a marker for what physical distancing looks like. These circles can fit up to 6 people and are spaced a safe 1.5m away from the circle next to them. It is incredibly important that if you have been designated a 'dancing dot' that you remain inside this space while enjoying front of stage viewing. If you start to mosh we may have to stop any performance until everyone returns to their 'dot' and practices safe physical distancing! Don't stop the music - Respect the dot!
    What can I bring?
    • Your tickets! Remembering these will certainly start your day off on the right track!
    • Your valid photo I.D is essential as this is a licensed, 18+ only event. Your Australian drivers’ licence or proof of age card, or your passport will do the trick.
    • Don’t forget your empty water bottle. For safety, no glass bottles allowed.
    • Shoes. You must be wearing them to enter the festival. We highly recommend you wear sensible, closed in shoes to protect your feet on the dancefloor and in crowded places. While we wouldn’t recommend sandals or thongs as your choice of footwear, we will still allow you entry. Definitely no steel caps.
    • We are encouraging everyone to bring picnic blankets and low-level beach chairs to set up. Take up your space and help us practice good personal distancing!
    • Of course, bring some cash or your card if you want to enjoy food, drink or score some sweet merchandise from the band.
    • Remember to check the weather and bring appropriate clothing. It tends to get quite cold in the South West once the sun goes down!
    • If you have prescribed medication that you require to take at the event, please bring your valid script with you and declare it to security and gate staff on entry.
    • There are no pass outs, so you’re allowed to bring a small bag. How small? Pretend you’re flying Jetstar to Bali and you only have carry-on luggage...
    What not to bring!
    • Bad energy! Leave it at home.
    • Professional camera and recording equipment or drones, tripods, monopods, selfy-sticks. By all means, bring your point and shoot cameras, but leave anything with a detachable lens at home.
    • Weapons or anything that may be deemed unsafe by our lovely security personnel.
    • Steel cap footwear will not be allowed entry into the festival site
    • Umbrellas. These are a safety hazard and block the view. Please bring a rain coat or poncho if in need of rain cover.
    • Food and drink; unfortunately we can’t let it in! If you have a legitimate severe allergy that is not catered for by our vendors, email us: by 3pm, Thursday prior to the event so that we can discuss your options.
    • Intoxicated people will not be allowed into the venue. If you are found with BYO alcohol at the event, you will be denied entry and/or removed from the premises.
    • For safety reasons, we cannot allow moshing, crowd surfing, or dangerous/violent dance moves.
    • People under the age of 18 will not be allowed entry. This includes your children, and babies.
    • No Animals: animals are not permitted unless certified service animals.
    • Drugs: if you are found supplying, consuming or in possession of illicit drugs you will be removed from the Event Site and will be referred to police.
    • Flammable liquids, perfumes, aerosol cans
    • Coolers and eskies
    • Skateboards, hoverboards, scooters, bicycles, quad-bikes, or any other personal motorised or non-motorised vehicles.
    • Unauthorised advertising and promotional material
    Food and Drink
    • It is a condition of the venue license that we cannot allow you to bring food and drink onto the site.
    • We have a sweet array of food vans which can cater for most dietary requirements.
    • You can view the food vans and their menus on the info page in the weeks leading up to the festival.
    • If you have a rare, legitimate condition that we’re not catering for, please feel free to email us;
    • We have free water on site so please feel free to bring an empty vessel to fill up at your leisure! No glass bottles allowed.
    • You can find the free water point on the site map at
    • We have a fully licensed bar which will be selling a selection of beer, wine, cider, spirits, softies & water. If you’re going to have a drink, why not make use of the buses!
    • The venue is fully accessible. Please get in touch with us at if you have a disability or mobility concerns and require any assistance
    Photography at the Event
    • Professional photography equipment (eg telephoto lenses; any detachable lens) is not permitted without Promoter-issued media accreditation. Event staff will determine at their discretion whether equipment is considered to be professional photography equipment. Photos of artists and/or the Event are permitted only on the basis that:
      • Images are only used for private and personal use;
      • images cannot be made available for sale and/or public display.
    • Recording or filming the Event is strictly prohibited. The Promoter reserves the right to confiscate and/or delete any footage, recordings and/or photos created by unauthorised or prohibited recording, filming or photography.
    Waste & Recycling
    • You’ll notice paired bins that are clearly marked around the site.
    • RECYCLING: please only place recyclable materials in these bins (cans, water cartons, water bottles, cardboard). It’s a real bugger if they’re contaminated.
    • WASTE: you can place things like food, perishables, and any non-recyclable materials in these bins. BIOPAK: We serve our drinks in compostable biopak cups. These can be thrown into the General Waste bins. They are made of plant cellulose and will break down overtime without leaving harmful plastics behind.
    • We’re employing WASTE MARSHALLS to help reduce the waste at this show & we thank you for your contribution.
    Lost & Found
    • Lost and found can be located at the Box Office next to the entry gates. Once the festival has ended all lost property will be taken from the site and delivered to The River hotel in Margaret River.

    Getting There

    Where are we?
    • Dunsborough Playing Fields, on the southern oval on the corner for Caves Rd and Dunsborough Lakes Drive. You can find directions here
    • Dunsborough is 3hrs from Perth heading south on the Kwinana Freeway and Bussell Hwy to Caves Rd. Dunsborough Playing Fields is situated on the south west corner of the Dunsborough Roundabout where Caves Rd meets Dunsborough Lakes Drive.
    Driving there?
    • The Shire of Dunsborough has plenty of public parking in town which is walking distance to the festival. Be sure to only use the cross walk on the western side of the Dunsborough Roundabout to cross Caves Rd.
    • Bus tickets will go on sale December 1
    • We have limited Car Parks available on site - Roll up to the festival like a lord!
    • You can get your tickets here
    Bus Schedule and Locations
    • Margaret River Bus
      • Charles Avenue Bus Stop - Departs 1pm
      • Cowaramup General Store - Departs 1:15pm
      • Vasse General Store - Departs 1:40pm
    • Prevelly Line
      • Mitchell Drive (Opp Caravan Park) - Departs 1:20pm
      • Gracetown General Store - Departs 1:45pm
      • Yallingup Beach Carpark (Opp Shaana Cafe) - Departs 2:05pm
    • Busselton Line
      • CQ University Bus Bay (38 Peel St) - Departs 1:30pm
      • Broadwater Bussel Hwy (Opp shops) - Departs 1:40pm
    • Bunbury Line
      • Australind BP Service Station - Departs 1:00pm
      • Treendale Primary School Bus Bay Oppal Drive - Departs 1:10pm
      • Eaton Caltex Bus Stop - Departs 1:20pm
      • Bunbury Central Bus Station - Departs 1:30pm
      • Dalyellup Community Centre - Departs 1:35pm
      • Capel Bus Stop - 1:50pm
    • All buses depart the festival from 10pm.
    Important bus info!
    • Make sure you have your ID, Event Ticket and Bus Ticket so you can board the bus!
    • The bus ticket is not valid for entry to the event.
    • You will receive a wristband once your valid bus ticket is scanned. You must be wearing this wristband to board the bus. The wristband is your return ticket on the bus. You must be wearing it to board the return bus after the event.


    I’m feeling sick, what should I do?
    Stay at home!Current health advice suggests that if you’re showing any Covid-19 symptoms that you should be tested and isolate until you receive your results. If that means missing the show, you can email us your Covid-19 test results (or doctors’ certificate) and we’ll refund your ticket.
    What else are we doing to keep you safe?
    We have employed a COVID safe team who will be in each venue helping everyone if you have any questions. This team will be here to remind you to keep your distance, create your groove circle and supply you with as much hand sanitiser you need. If you have any questions feel free to reach out the
    What about travel restrictions for interstate artists & ticket holders?
    All artists on the HCTS line up are in Western Australia. How good is that!
    Got More questions?
    We are sure you have plenty of questions still and we are striving to get these to you as soon as possible. In the meantime please submit questions to and we will endeavour to respond or add your questions to FAQ’s.

    Ticketing Info

    What payment methods are accepted
    • Payments are made through Oztix merchant facility.
    • All prices include GST.
    • All prices are stated and transactions processed in AUD.
    • All prices are inclusive of Oztix booking fee’s and merchant charges
    Terms and Conditions
    • Check out the T&C’s page under Info for more information!
    Valid ID
    • Current Australian Driver’s License
    • Current Passport
    • Current Western Australian Proof of Age Card
    Companion Card
    • Companion cards are available. You will need to contact in order to issue a companion card ticket.
    Bus Tickets
    • You must be 18+ and show valid photo ID, along with your valid bus ticket and Event ticket to board the bus.
    • If you do not have a ticket to the Event, you will not be allowed on the buses.
    • Your bus ticket is not valid for entry to the Event. It is only your ticket for the bus service.
    Car Parking
    • There is free parking provided by the City of Busselton at Signal Park. This is walking distance to the festival. Please do not leave your car there over night as they have a market the next day and you will not be able to retrieve your cars until the markets are over.
    • We have limited Car Parks available on site - Roll up to the festival like a lord!
    • You can get your tickets here
    Refund Policy
    • Please choose carefully. There are no refunds on tickets except as required by the Live Performance Australia Ticketing Code of Practice. Incorrect purchases DO NOT qualify for a refund.
    • This includes but is not limited to where there has been a variation to the Event, if you are refused entry to or evicted from the Venue by Macro Music or Event Staff in accordance with the Event Terms, if you fail to attend the Event, if you arrive after the commencement of the Event, or if you leave the Venue prior to the conclusion of the Event.
    • In the event of a ‘Force Majeure Event’ Macro Music may postpone or cancel the event.
      • Postponement of event: you will be entitled to request a refund within 14 days of public announcement. Once the 14 days have passed you agree to the T&C’s set for the new date.
      • Cancellation of event: Macro Music will grant a refund available from the point of purchase. You should direct any queries to
    • More information is available in the T&C’s above.
    • we recognise these changes come with some serious concerns for some people and would love to help assist in solving any of these problems. If you have any concerns please email your request to
    Privacy Disclaimer
    • You acknowledge that as a condition of your entry, Macro Music may collect personal information for the purposes of contact tracing and complying with COVID-19 related legislation, regulations and health orders. You warrant that any personal information provided by You to Macro Music is correct. Macro Music will hold this information in accordance with Privacy Act 1988 (Cth). COVID-19 Event Conditions.

    Want To Work Or Volunteer?

    • Want to work the event, earn some money and listen to some awesome live music just send through your CV to
    • We have an array of jobs available from Bar work, waste marshals, site crew, ticket scanners and artist liaison. Please include a cover letter for a job you think you would be most suited to.
    • We look for volunteers to do 4 hour max shifts on the front gate helping ticket scanners. If you are interested in this position please email
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